District Sales Manager
Company: Sysco
Location: Miami
Posted on: September 30, 2024
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Job Description:
Who We Are:
Guest Worldwide is a global collective of dynamic, industry-leading
companies with more than 40 years of unparalleled experience
serving the unique needs of diverse markets in every corner of the
world. From providing full-spectrum hospitality and distribution
solutions at Guest Supply and manufacturing award-winning personal
care amenities at Gilchrist & Soames, to manufacturing versatile
and innovative product assortments that create smarter textile
solutions at Manchester Mills, we're proud to provide products to
more than 25,000 hotels in over 100 countries. Guest Worldwide is a
wholly owned subsidiary of Sysco - an industry leading, global food
and beverage distribution company, employing thousands of employees
worldwide and home to the 13th largest sales organization in the
world. Learn more by visiting
JOB SUMMARYThe District Sales Manager (DSM) provides leadership,
strategic planning and monitors all sales activities of Territory
Managers (TMs) for assigned districts to ensure the team achieves
maximum profitability and growth in line with the Company's vision
and goals. The DSM establishes and jointly builds strategic plans
with Regional Sales Vice President to increase sales revenues from
current clients and new client acquisitions.
RESPONSIBILITIES
Establish sales objectives by forecasting and developing annual
sales quotas for districts and territories.
Work closely with TMs (territory managers) to project expected
sales volume and profit for existing and new properties.
Ensure that plans are followed by TMs (territory managers) to
ensure all goals are met.
Assign and/or reassign accounts as necessary.Spearhead the
recruitment, motivation, development of TMs (territory managers)
for the assigned district and instill a culture of accountability,
performance-based management, teamwork, and other best practices to
achieve the goals of the organization.Monitor, evaluate and provide
feedback to TMs (territory managers) on progress towards goals.
Coach and develop TMs (territory managers) in balancing the
delivery of high productivity, quality and customer service.
Participate in staff selection, performance and compensation
evaluations, corrective action and terminations, as necessary.
Promote continuous training and development of associates.
Lead and facilitate change management in support of organizational
goals.
Consult with Human Resources Department as appropriate.Work
directly with the TMs (territory managers) and customers in the
field by assisting on sales calls while providing constructive
feedback to further develop the skill sets of each TMs (territory
managers).Oversee training and educational programs for TMs
(territory managers).
Participate in major client presentations and discussions to ensure
best in class customer service.
Work with all operating divisions that support the sales
organization to create and ensure a collaborative work
environment.
Increase sales through account penetration by analyzing current
sales and volume, planning sales calls and following up.Utilize
product knowledge, ROI and analytical research tools (i.e., Phocas,
GForce, and ) and sales training resources to effectively target
new prospects and opportunities.Maintain, build, and expand
customer relationships.Regularly interact and communicate with
various internal departments to provide vital information that may
be necessary for servicing the customer. This may include advance
notification to Merchandising changes, increased or decreased
product movement, new business, changes in proprietary product or
other related information.Provide advance notification to
Operations about new customers or any other changes that may affect
customer orders or delivery.
Continuously monitor assigned accounts and take corrective action,
as needed, to maintain and improve overall customer
satisfaction.Immediately notify the management team if an existing
account is in jeopardy of discontinuing service or issues remain
unresolved regardless of attempts to correct the situation.Work
with accounts receivable to ensure customers pay invoices within
agreed-upon terms.
QUALIFICATIONS
Education
Bachelor's degree in Sales, Marketing or Business
Experience
Experience in managing a remote sales team is preferred.
Professional SkillsExcellent communication (verbal and written),
interpersonal and professional interactive skills are necessary to
perform at a high degree of proficiency.Ability to communicate
clearly through email and telephone.
Ability to effectively present information and respond to questions
from clients, management and associates.
Capable of working with others proactively and constructively.
Strong leadership skills, including the ability to mentor and
develop individuals and teams.
Able to engage and lead team discussions and meetings.
Understand team dynamics and works well within a team
structure.
Collaborative management style.
Delegates responsibilities effectively.
Recognizes and acknowledges the value others bring to the
organization.
Exhibits a high level of trust and accountability.
Excellent listening, presentation, negotiation, and closing
skills.
Strong understanding of financial concepts, including pricing and
forecasting.
Respond promptly to customer needs.
Solicit customer feedback to improve service.
Respond promptly to requests for service and assistance as
needed.
Ability to prioritize and manage multiple priorities/deadlines.
Uses time effectively.
Identifies and resolves problems promptly.
Gathers and analyzes information skillfully.
Develops alternative solutions.
Displays willingness to make decisions.
Exhibits sound and accurate judgment.
Makes timely decisions.
Tactfully approaches others.
Reacts well under pressure.
Accepts responsibility for your actions.
Follows through on commitments.
Goal-oriented and driven self-starter who can work independently
within a team environment and strives to the best.Computer literacy
includes maintaining a customer database, internet navigation and
use of MS Office (Word, Excel, PowerPoint, Access, and
Outlook).Familiarity with Phocas, Gforce, Box, and PeopleSoft a
plus.
Physical DemandsRegularly required to sit, stand, walk and use
hands and fingers to operate a computer keyboard, mouse, and
telephone to talk and hear.Frequently required to sit and reach
with hands and arms.
Must occasionally lift and/or move up to 20 pounds.
Work EnvironmentDepending on the assigned territory, the district
sales manager may work in a normal office environment or work from
a remote home-based office.The noise level in the work environment
is usually moderate.
This management position demands travel to and from Territory
Managers, customers and prospects in the assigned region as
needed.There is overnight travel required as deemed necessary and
specifically pertains to company events, district meetings,
training sessions, vendor fairs, and client appointments.May be
required to utilize personal vehicles for business travel that may
result in long periods of sitting.Must maintain a valid driver's
license with a driving record that meets company minimum standards
for travel throughout the assigned district to service customers
and call upon prospects.If working remote, you must have required
software to ensure timely communications and have a dedicated
workspace free of any distractions and participate in customer or
conference calls in a business-friendly environment.This position
may require evening and weekend work depending on customer
needs.
Keywords: Sysco, Weston , District Sales Manager, Sales , Miami, Florida
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